Privacy Policy

Solution Makers Ethiopia ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our fundraising coupon platform.

We collect the following information during coupon purchases: • Full name • Phone number (optional) • Email address (optional) • Payment information (processed by Chapa) At least one contact method (phone or email) is required to complete a purchase.

We use your information to: • Process your coupon purchase • Generate and send your certificate • Display your name on our donor wall (unless you choose anonymous) • Contact you about your purchase if needed • Send campaign updates (with your consent) • Comply with legal obligations

We implement industry-standard security measures to protect your data, including: • SSL/TLS encryption for all data transmission • Secure payment processing through Chapa • Access controls and authentication • Regular security assessments

We do not sell or rent your personal information. We only share data with: • Payment processors (Chapa) to complete transactions • Legal authorities when required by law • Service providers who assist our operations (under strict confidentiality)

We retain your information for as long as necessary to: • Provide our services • Comply with legal obligations • Resolve disputes • Enforce our agreements Transaction records are kept for accounting and audit purposes.

You have the right to: • Access your personal data • Request correction of inaccuracies • Request deletion of your data • Opt-out of marketing communications • Withdraw consent at any time To exercise these rights, contact us at info@solutionmakersethiopia.com

We use essential cookies to: • Maintain your session • Remember your language preference • Ensure security We do not use tracking or advertising cookies.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website.

For privacy-related questions or concerns: 📧 Email: info@solutionmakersethiopia.com 💬 Telegram: @solutionmakerscouponbot 📍 Location: Addis Ababa, Ethiopia